The Attitudes of Success: MSP Business Lessons from Mace Windu

For every person in the world, the definition of success varies. For your MSP business, it could be the growth and expansion of the business or recognition from top business authorities. Whatever success is to you, we all know that it will not come overnight. It is a difficult road to travel that is full of twist and turns. Many entrepreneurs and businessmen and women have gone down this path, but some of them quit in the middle of the journey and some lost their way. The question is, are you ready for it?

Challenges are expected to come, but with the right attitude in business, you will be able to face them and conquer them. There is a lot to learn about having the right attitudes from Mace Windu of the Star Wars prequel trilogy. He was once just a Padawan who ascended to the ranks of Jedi Knight, Jedi Master, member of the Jedi High Council and Jedi General in the Grand Army of the Republic during the Clone Wars. He was not a perfect Jedi, but he possessed the right mindset that made him become the Jedi’s champion.

Your attitudes and behaviors are big contributors to your business. They are your powerhouse and the best thing about them is that they can be learned and developed.

Here are what Mace Windu has in common with the successful business owners of today.

Be positive

MSPs feel that they could grow their company, if only they had all the guts in the world or the bigger budget. Dwelling on what “if” can only paralyze you and your MSP business. You only bestow upon yourself a heavy limitation that stunts your business growth. You do not need all the money in the world to succeed. You need innovation, ingenuity, and positivity. Being positive is infectious and it will rub off on your employees, your current clients and potential customers, and your partners. It will help you focus on your vision and goals and help you get through the setbacks.

Be a learner

Learning is a process that never stops. Mace, though he was a high-ranking Jedi and he refused to believe that a former Jedi like Count Dooku was behind the assassination attempt on Padmé, still listened to Yoda’s warnings about the dark side of the Force. He was humble enough to listen and learn the truth. Similarly, it is essential for your business to succeed that you learn from your mistakes, and from the mistakes of other business owners. You need to be humble to seek help and advise from trusted people.      

Be disciplined

Mace was a model of discipline. He sought to maintain the Order’s ancient traditions and values even when dealing with the military and politicians. In the same way, you need to be disciplined in running your IT business. Align your plans with the company goals and have a careful deliberation of your budget allocation.

Choose who influences you

Amidst the growing influence of the dark side of the Force in the corrupt, declining days of the Republic, Mace chose to fight for what is right. The people you allow to influence you have a big impact on your mental outlook in business. Therefore, surround yourself with people who share the vision and attitude as you have. Find good advisers who have lots of experience to teach you, encourage you, and correct your actions. Touch base with your clients as they can also provide valuable insights into your business.

Take action

When you have research and planned, created strategies and goals for your business, then it is time to take action. You have all the resources you need to fight but it is up to you whether to act or not. Do not let fear hold you back because your MSP business needs a can-do attitude to succeed. You need to believe in the goals and purpose of your business and adopt the right attitude. These things will certainly help you get your business where you want it to be.   

About our Contributor

Brent Whitfield is CEO of DCG Technical Solutions, providing IT support in the Los Angeles area since 1993. DCG exists to help clients choose, implement, and manage IT and cloud solutions that are cost effective and reliable. DCG’s pro-active approach to IT is ideally suited for companies who depend on reliable IT infrastructure, but don’t want to spend a lot of money to keep it that way. DCG was recognized among the Top 10 Fastest Growing MSPs in North America by MSP mentor. Brent has been featured in Fast Company, CNBC, Network Computing, Reuters, and Yahoo Business.